Shipping policy
At Squishi Pop, we aim to get your squishies to you as quickly and safely as possible! 💖
Processing Time
Orders are typically processed within 1–5 business days after purchase.
Shipping Time
Estimated delivery times may vary depending on your location:
- United States: 7–15 business days
- International: 10–25 business days
Please note that shipping times may be longer during holidays or high-demand periods.
Tracking Information
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way!
Lost or Delayed Packages
Squishi Pop is not responsible for delays caused by shipping carriers, customs, weather, or incorrect shipping addresses entered at checkout.
Incorrect Address
Please double-check your shipping address before placing your order. Orders shipped to incorrect addresses provided by the customer may not be eligible for refunds or replacements.
Damaged Items
If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage so we can help resolve the issue.
Questions?
Feel free to contact us at support@squishipop.com and we’ll be happy to help! 💕